At Eduvizo, we strive to provide a valuable and satisfying learning experience. This Refund and Cancellation Policy explains how we handle cancellations and refund requests for courses and services purchased on https://eduvizo.com.
1. Course Enrollment and Payment
When you enroll in a course or service through Eduvizo, you agree to pay the applicable fees in full at the time of purchase unless otherwise stated. All payments are processed securely via our payment gateway.
2. Refund Eligibility
We offer refunds under the following conditions:
- Live Classes & Instructor-led Courses:
- Refund requests must be submitted within 3 days of the start date of the course.
- No refunds will be issued after 3 days from the course start date.
- Workshops or Events:
- Refunds are only available if canceled at least 48 hours before the scheduled event.
- Non-refundable Items:
- Downloadable products (e.g., PDFs, templates)
- Custom tutoring services once initiated
- Any services where explicit mention of non-refundable terms is made
3. How to Request a Refund
To request a refund, please contact us at:
- Email: support@eduvizo.com
- Subject Line: Refund Request – [Course Name]
- Include: Your full name, registered email ID, order ID, and reason for the request